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Not on iPhone: the app works fully without one, and your thoughts stay on your phone. Signing in there is optional and only turns on sync. The web app needs a free account (Apple, Google, or email and password), so your thoughts are kept safe in it rather than only in one browser. Sync is free.

Your email needs confirming first. We send a link when you create the account: open it, then come back to todrift and tap I've verified my email. No email? Check spam, or tap Send the email again.

That's on purpose. Thoughts that are due soon or marked important grow bigger and brighter; ones that are far off or optional shrink into the background. To see everything, open the full list, where every thought is sorted by what matters.

Yes. Open Settings (the gear, top right) and choose View tour.

Sign in with the same account (Apple, Google or email) on both. Your thoughts and boards then sync automatically. The iPhone app also works offline and catches up when you're back online.

• Check you're signed in to the same account on both devices. Sign in with Apple may use a private relay address, so signing in with Apple on one device and Google on the other gives you two separate accounts. To use both, see the next question.
• Make sure both devices are online, then close and reopen the app.
• Still missing? Email us with the sign-in method you used and we'll help.

Only if they use the same email address: then they open the same account, with the same thoughts, boards and Pro. Otherwise each sign-in is its own account. Sign in with Apple can hide your email behind a private address, so it usually makes a separate account from Google or email.

The simplest way is to sign in the same way on every device. If you already have two accounts and want them together, email us and we'll help.

The thoughts are cleared from that device but stay safe in your account, and come back when you sign in again. If you want a copy first, use Export in Settings.

In Settings, choose Delete account. This permanently deletes your synced thoughts, your boards and your sign-in account. Deleting your account does not cancel a Pro subscription; see below for how to cancel.

In Settings, choose Export. You'll get a file with all your thoughts and boards.

Extra boards (a separate floating sky for work, home or anything else) and all themes: Ember, Sakura, Forest and Mono, on top of the free Dusk and Aurora themes. Pro is $1.99 per month or $14.99 per year, with a 1-month free trial. Prices may vary by region.

• iPhone: in todrift, open Settings and tap Manage, or go to the Settings app, tap your name, then Subscriptions.
• Web: open Settings in the app and choose Manage next to Pro.

Cancel at least 24 hours before your trial or current period ends to avoid being charged for the next one. You keep Pro until the end of the period you've paid for.

• On iPhone, open Settings in the app and tap Restore purchases.
• Make sure you're signed in to the same account you used when you bought Pro. Pro follows your account across iPhone and the web.
• If it still isn't there, email us with the date of purchase and where you bought it.

Purchases on iPhone are handled by Apple, so refunds are requested through Apple at reportaproblem.apple.com. For purchases made on the web, email us and we'll look into it.